Shipping policy
Order Processing Time:
All orders are processed within 1–2 business days (Monday through Friday, excluding holidays). Orders placed after 2 PM EST will be processed the following business day. You will receive an order confirmation email once your order has been successfully placed and a shipping confirmation email once your order has been dispatched.
Shipping Rates and Delivery Estimates:
Shipping charges are calculated and displayed at checkout. We offer the following shipping options:
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Standard Shipping (3–5 business days)
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Expedited Shipping (2–3 business days)
Please note: Delivery times are estimates and may vary due to factors outside our control, such as weather delays or carrier issues.
Shipping Restrictions:
At this time, we only ship orders within the United States. We do not offer international shipping.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for the tracking information to update.
Address Accuracy:
Please ensure that all shipping information is entered correctly at checkout. We are not responsible for shipments delayed or lost due to incorrect or incomplete addresses provided by the customer.
Lost, Stolen, or Damaged Packages:
We are not responsible for lost, stolen, or damaged shipments once they have been confirmed delivered by the carrier. If you experience an issue, please contact the carrier directly to file a claim. We are happy to assist where possible.
Shipping Delays:
We are not responsible for unexpected shipping delays caused by circumstances related to the courier, weather, or other events beyond our control.
Customer Support:
If you have any questions or concerns regarding your order, please contact our Customer Service team at SelenaRoseBoutique23@gmail.com within 7 days of delivery.